Login Form
JS Support Ticket Free for WP JS Support Ticket Free for WP Download now
  • All Products
  • JS Support Ticket
  • JS Support Ticket Free for WP
  • JS Support Ticket Free for WP

    Version: 2.0.3 Last update: 19-Jun-2017 Created date: 04-Oct-2014 wordpress

    Word Press most easiest help desk plugin.

    JS Support Ticket Free for WP

     

    responsive

    Notification and Auto Responder

    Auto Responder is the term used for acknowledgement email dispatched when a new ticket is created in help desk. User can configure it, and also modify the content as well as layout. Email notification send to admin and user on certain action i.e reply ticket, close ticket etc.
    notification auto responder

    Priority

    Priority associated to the ticket defines the importance that is given to the ticket. Change the priority of the Ticket from High or Medium or low from the Priority field. Admin can also define priority color in admin panel.
    priority

    Custom Fields

    Custom fields are required in scenarios, where additional information from clients is required. For example, if a client registers his account, additional information like company name, company profile etc. would be required, OR while submitting tickets related to technical issues, server access is required in tracing technical issues. This can be gathered by using Custom Fields. User can create different types of custom fields i.e text field, drop down, check box, date and text area.
    custum fields
    attchments

    Attachments

    JS Support Ticket offers to its users to attach files or upload files from system. User can attach relevant files with messages.
    unlimited tickets

    Unlimited Tickets

    Js support ticket offers to create unlimited tickets from boht front end and admin side. Admin can limit user ticket on email base.
    unlimited departmetns

    Unlimited Departments

    Create departments which relates to the various business units in your firm. It will be sale, support, billing. User can create multiple departments and select them when he creates ticket.
    email temp

    Email Templates

    Customize the predefined email templates that is send to the users when alerts are set. Js support ticket offers to set alert message for once instead of wasting time on creating alert message for every time.