Support

How can we help?

Support runs on our own help desk, and the developers answer it. Log in first, so we can see your products and plan. Accounts are free.

New question

Open a ticket

Pick the product, describe what happens and attach a screenshot if you can. Include your site address and Joomla version. You get the reply by email and here.

Log in to open a ticket No account yet? Create one free on the same page.

My tickets

See every ticket you have opened, reply to them and close them.

Orders and licences

Licence keys, invoices and subscriptions are in your account.

guides

Guides

Install, upgrade to Pro and update, step by step. Every setting is in the documentation.

languages

Translations

Pro users download language packs inside the extension: Control panel › Translations.

policy

What support covers

Read the support policy before you send access details.