JS Support Ticket Pro - Joomla

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  • JS Support Ticket Pro for Joomla
  • JS Support Ticket Pro for Joomla
    Version: 1.1.5 Updated: 11-Feb-2019 Created: 04-Oct-2014 Joomla 3

    choose your plan

    Pick the plan thats best for you.
    img basic 12 months support and updates $49
    DomainHigh priority support
    High priority support tickets at Joomsky
    Buy now
    img standard 24 months support and updates $89
    DomainHigh priority support
    High priority support tickets at Joomsky
    Buy now
    img professional 60 months support and updates $139
    DomainHigh priority support
    High priority support tickets at Joomsky
    Buy now

    Responsive, RTL & Multi Language

    Supported RTL Languages, JS Support Ticket can help your site easily to be translate into English, French, Spanish and Arabic etc.
    responsive
    border

    Ticket Listing

    JS Support Ticket comes with beautifully designed layout for ticket listing including powerful search and sorting.

    Ticket Options

    JS Support Ticket offers multiple options for single layout like Open Tickets, Close Tickets, Answered Tickets, Overdue Tickets and All Tickets

    Powerful Search

    JS Support Ticket also brings powerful search with various filter like Ticket ID. Ticket Title, Ticket Priority, Start and End Date and etc.

    Sorting Options

    JS Support Ticket brings sorting option to sort ticket list with By Priority, By Title, By Date and etc.

    Ticket List

    Beautifully listing of ticket with all the required information..
    ticket list
    border

    Add Ticket Options

    JS Support Ticket offers user to create unlimited tickets.

    Visitor Can Add Tickets

    JS Support Ticket allows visitor to add single ticket or multiple tickets.

    User Can Add Ticket

    User can add single ticket or multiple tickets.

    Ticket Via Email

    JS Support Ticket offers to create ticket via email.
    add ticket
    border

    Multiple Ticket Options

    JS Support Ticket offers multiple actions on single ticket like Close Ticket, Print Ticket, Edit Ticket, Merge Ticket, Overdue Ticket and etc.
    ticket options

    Admin Configurations

    JS Support Ticket comes with more than 250+ powerful admin configurations associated with JS Support Ticket.
    config

    Staff Manager

    JS Support Ticket offers staff manager to handle all the staff members created by admin. Admin can set roles and permissions for each staff.
    staff permissins
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    Staff Members

    JS Support Ticket allows admin to create staff member and set role and permission for that staff particularly. Staff member would be responsible for any ticket that would assign to him or assign by admin.
    staff

    Reports

    Reports are essentials. JS Support Ticket offers multiple reports for Departments, Tickets and overall reports.
    report

    Feedbacks

    JS Support Ticket offers feedback system to make its user more happier and trustworthy. User can rate and gives feedback about services and support help provided by the staff.
    feedback
    border

    Fields Manager

    JS Support Ticket offers Multiple custom fields such as Check box, Text, input, Radio button, Text area, Drop down etc.
    fields

    Merge Ticket

    JS Support Ticket comes with its new feature of Merge Ticket.User and Staff member can merge both ticket with the same username and same ticket issue.
    merge ticket

    Email Options

    JS Support Ticket brings editable and customizable different types of email templates.
    email options
    border

    Overdue By Priority

    JS Support Ticket offers auto overdue ticket based on its priority which contain overdue time depend on days or hours.
    priority

    SMTP (Simple Mail Transfer Protocol)

    JS Support Ticket offers multiple host for email system like SMTP and default.
    smtp

    Unlimited Colors

    JS Support Ticket comes with administrator custom tool including unlimited color options.Tool give live preview of changes. Also offer seven different color preset themes.
    themes

    Other Features

    JS Support Ticket always comes with more extensive and rich features.
    auto responder
    Auto Responder
    google adsense
    Google Adsense
    satisfaction report
    Satisfaction Report
    activity log
    Activity Log
    seo
    SEO
    knowledge base
    Knowledge Base
    email temp
    Email Templates
    rtl
    RTL
    submit ticket
    Submit a Ticket
    ban
    Ban Email/User
    note
    Internal Note
    downloads
    Downloads
    config
    280+ Configurations
    faq
    FAQ
    error log
    Error Log

    Features Compare

    Find out and compare all the features.
    Title Free Version Pro Version
    Easy to Use tick image tick image
    RTL and Responsive tick image tick image
    Unlimited Tickets tick image tick image
    Notifications & Auto Response tick image tick image
    Custom Fields tick image tick image
    Departments tick image tick image
    Short codes tick image tick image
    Email Templates and Email Options tick image tick image
    Priority tick image tick image
    Attachments tick image tick image
    Customizable tick image tick image
    Search Engine Friendly URLs tick image tick image
    Theme cross image tick image
    Fields Manager cross image tick image
    Internal Mail cross image tick image
    Access Control Level cross image tick image
    Staffs Manager cross image tick image
    Staff Members cross image tick image
    Help Topic cross image tick image
    Knowledge Base cross image tick image
    Downloads cross image tick image
    Announcements cross image tick image
    FAQs cross image tick image
    Ban Email/User cross image tick image
    Ticket Overdue cross image tick image
    Visitor can Open Ticket cross image tick image
    Lock Ticket cross image tick image
    Internal Note cross image tick image
    Staff Transfer cross image tick image
    Department Transfer cross image tick image
    Activity Log cross image tick image
    Premade Message cross image tick image
    Time Tracking cross image tick image
    Merge Ticket cross image tick image
    SMTP (Simple Mail Transfer Protocol) cross image tick image
    Open Ticket via Email cross image tick image
    Domain Allowed tick image 1
    Show All List

    Modules & Plugins

    JS Support Ticket comes with various modules and built in plugins.
    latest knowledge base
    Latest Knowledge Base
    Modules & Plugins
    popuular knowledge base
    Popular Knowledge Base
    Modules & Plugins
    latest faq
    Latest FAQ'S
    Modules & Plugins
    popular faq
    Popular FAQ'S
    Modules & Plugins
    latest announcement
    Latest Announcement
    Modules & Plugins
    popular announcement
    Popular Announcement
    Modules & Plugins
    latest downloads
    Latest Downloads
    Modules & Plugins
    popular downloads
    Popular Downloads
    Modules & Plugins
    support
    Support Icon at Front-End
    Plugin
    border

    Screen Shots

    Take a look on the screen shots of JS Support Ticket.

    Version History

    Here is the complete version history of existing version and latest version.
    Versions
    Features
    1.1.5
    arrow Modern, beautiful and light design
    1.1.4
    arrow Fix IE compatibility issues
    arrow Component image optimize
    arrow Supports SMTP as outgoing emails
    1.1.3
    arrow Improve update process
    arrow Add ticket merge feature
    1.1.2
    arrow Cross-Site Request Forgery(CSRF) prevention
    arrow Mark ticket overdue based on priority
    arrow Ticket via email
    1.1.1
    arrow Security bug fixed.
    1.1.0
    arrow Improve user fields
    1.0.9
    arrow PHP 7 bug fixed.
    1.0.8
    arrow Admin CP improve
    1.0.7
    arrow Bug fixed
    1.0.6
    arrow Improve user fields
    arrow Report data can be export to csv
    arrow Basic reports for staff member
    arrow Attachment are available for internal note
    1.0.5
    arrow New user fields
    arrow Quick stats for admin CP
    1.0.4
    arrow Add RTL support
    arrow Security fix
    arrow Hide ticket attachment path
    arrow JS Support Ticket work now with Joomla time zone
    arrow Add ticket id format in configuration (random or sequential)
    arrow Add three more option in search (by department and by priority)
    arrow Add three more option in search (by staff, by department and by priority)
    arrow Search also search in meta keywords for FAQ, KB, downloads and announcement
    1.0.3
    arrow Add new plugin (support icon)
    arrow Improve ticket via email
    arrow Improve department transfer emails
    1.0.2
    arrow Improve user search
    arrow Set department as default
    arrow Improve ticket via email
    1.0.1
    arrow Add ticket enforce delete
    arrow Improve language
    1.0.0
    arrow Release free version
    arrow Release pro version
    Show All Versions History

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